Give managers the skills and the confidence to confront their staff about performance issues.
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The video details the 7 steps that comprise a successful structure for these meetings and the key counselling techniques. These are shown through typical workplace scenarios.
- A proven structure for a positive outcome.
- The techniques to deal with the emotions and barriers which happen during these difficult counselling meetings.
Training package includes:
- DVD - 23 minutes
- Guide on CD
- Languages - DVD also available in Chinese
"We need to Talk gives managers a practical, straight forward, how-to approach to performance counselling. The principles would be useful in any environment."
Training & Development, Bridgestone
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Produced by Nicholas and Smith Australia