• Advanced search
  • Search by alphabetical order:

    Categories: Customer Service  Call Centre Training 

    Just a Call Away Series - Attitude is Everything


    The difference between ordinary service and great service is attitude. Show your people this video and they'll be able to see exactly what you mean.

    The difference between ordinary service and great service is attitude. Show your people this video and they'll be able to see exactly what you mean.

    Training points include:

    • Communicate using more than words
    • Why first impressions really matter
    • How to be (and sound) sincere and interested
    • How to listen actively
    • Turning prospects into advocates
    • Why it feels good when you offer great service

    This DVD is available in many languages.


     

     

     





    $695.00*
     
    Formats:    
           
     
    Country of production: Australia  
    Duration: 14 minutes  
    Guides:

    Attitude is Everything
     
  • Request Preview
  •  
     
      Just a Call Away Series - Attitude is Everything