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    Categories: Customer Service  Call Centre Training  Communication Skills 

    Just a Call Away Series


    This is a six part series:

    Click on the links below for details on individual titles:

    Part 1 - The Really Angry Customer

    Part 2 - Attitude is Everything

    Part 3 - It' Your Call

    Part 4 - The Outbound Call

    Part 5 - Understanding Customer Diversity

    Part 6 - When You Can't Say Yes

     

     

     


     

     

     





    $2,995.00*
     
    Formats:    
     
    Country of production: Australia  
    Duration:  
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